Evoke Fern Digital Ltd operates Emotional Forest and is responsible for personal information collected through this storefront.
Company number: 17482596. Registered office & business address: Unit A, 82 James Carter Road, Mildenhall, England, IP28 7DE. Contact: support@emotionalforest.top. Updated 29 September 2026.
Information we use
We use the name, email, billing and delivery addresses, order details and support correspondence you provide. Store operations may also generate IP addresses, browser information, security logs and cart or account identifiers. Payment providers handle payment credentials; do not send card numbers or passwords by email.
Why we use it
We use order information to fulfil our contract with you: processing orders, delivering files or licence access, shipping goods and providing support. We retain records where required for legal or accounting obligations. Security, fraud prevention and service troubleshooting support our legitimate interests in operating a reliable store. Where consent is required for an optional use, we request it separately.
Service providers and international delivery
Necessary information may be shared with hosting and technical providers, payment processors, logistics and fulfilment providers, and software publishers where needed to issue or activate a licence. We may disclose information to authorities where legally required. Cross-border services and shipping can involve processing outside your country; applicable data-transfer safeguards are used where required.
Cookies
The store uses functional cookies for cart contents, checkout, login sessions and security. Blocking these in your browser can prevent shopping or account features from working. This notice does not constitute consent to optional advertising or analytics cookies; where such cookies require consent, it must be obtained before use.
Retention and security
Information is retained for the purpose for which it was collected, including fulfilment, support, accounting and resolving disputes, and is deleted or anonymised when no longer needed. Access is limited to those who need it to operate the service. Do not submit sensitive student records, restricted teaching materials or passwords through support.
Your choices and rights
Depending on applicable law, you can request access, correction, deletion, restriction or portability of your data, object to certain processing, and withdraw consent where processing relies on consent. Some transaction records must remain for legal reasons. Contact us to make a request; we may need to verify your identity.
You may also complain to the UK Information Commissioner’s Office at ico.org.uk or your local data-protection authority.
Learning materials and children
Resources may be used by educators or families, but customers should not send children’s personal information through the store. Contact us if such data has been supplied inadvertently.